Shipping
Shipping you can rely on.
We handle the entire shipping process – domestic and international, with tracking and returns handling.
What we take care of
From the packing table to the front door.
Domestic and international
We ship with DHL and other carriers – within Germany, to the EU and beyond.
Tracking
Every shipment can be tracked. You and your customers always know where the parcel is.
Returns management
We inspect returns and, depending on their condition, book them back into your stock – via the Returnless returns portal if you like.
Benefits
Less hassle, more time for your shop.
- Volume rates you’d hardly get on your own
- Returns with condition check: standard, used or damaged
- Customs documents and invoices attached to the parcel on request
- Address correction for faulty orders
Shipping costs tailored to you
Shipping costs depend on the destination country, weight and carrier. We’re happy to send you our current shipping price list, tailored to your product range.
Request shipping rates ↗FAQ
Questions about shipping
Mit welchen Versanddienstleistern arbeitet ihr?
Our main partner is DHL. For some countries we use other carriers. We’ll discuss together which options make sense for your product range.
Was kostet der Versand?
That depends on the destination country, weight and carrier. Get in touch – we’ll send you our current shipping price list.
Wie läuft eine Retoure ab?
We accept the return, check the condition of the items and book them back into your stock as standard, used or damaged.
Need help with your logistics?
We help you simplify your processes – professionally, personally and with a focus on solutions.